Shipping policy

Shipping Policy

Last Updated: August 2, 2026

Welcome to Novaalltech.store. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 2–7 business days after payment is confirmed.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • During periods of high demand, processing times may be slightly longer. If there is a significant delay, we will contact you using the email address provided with your order.

Shipping Times

Estimated delivery times are:

  • United States: 5–10 business days

  • Canada: 7–15 business days

  • International: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed. Shipping times may vary due to customs processing, weather conditions, carrier delays, or other factors outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any available free shipping promotions will be displayed during checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. Tracking information may take up to 48 hours to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, it may result in delays or additional shipping charges. Novaalltech.store is not responsible for orders delivered to incorrectly entered addresses.

Lost, Delayed, or Damaged Packages

If your package is lost, arrives damaged, or experiences an unexpected delay, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us immediately. We will do our best to accommodate your request if the order has not yet been processed or shipped.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the contact page on Novaalltech.store. We will respond as quickly as possible.